Below you will find the most frequently asked questions. Click on a question to read the answer. If your question is not listed, we ask you to contact our helpdesk. Click on the Support button for our contact details.
Your computer or server must have certain requirements to run our PC program. For the operating system we recommend Windows 7, 8 or 10. Microsoft Office is required if you want to use the Excel reports. Make sure you install the Office 32 bit version. The operating system of your PC can be 64 bit. It is also important that your screen resolution is at least 1280x1024.
Yes this is possible. This way you can work with multiple users in the same administration. The installation is carried out by a BRIGHT Software employee. Call +31 13 504 6004 to make an appointment for the installation.
The health registration program can also be used in combination with a tablet or smartphone. If you buy it yourself, make sure it has a recent version of Android (Minimum version 4.2.0). It is also advisable to purchase a protective cover.
If you want to do a GTSKV transport message from I&R Cattle and you fail to do so, you will receive an error message. Often the error message indicates what you need to correct. If this is not possible, please call the helpdesk of BRIGHT Software. Information on telephone reporting can be found on the GTSKV website.
The products of BRIGHT Software are modular. This means that you can compose the package based on the functions you need. Are you interested? Call +31 13 504 6004 to discuss the possibilities. We will be happy to make you an offer without obligations.
Via your own login details for the BRIGHT Portal, you can login and view your messages. To do so, go to Messages --> BRIGHT-Exchange-->In/out boxes.
If you can't figure it out? Please contact our helpdesk.